Privacy Policy
How we collect, use, and protect your personal information
Last Updated: April 19, 2024
1. Introduction
EngineersParcel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name, email address, phone number, and postal address
- Billing information and payment details
- Pickup and delivery addresses
- Account login credentials
- Information about the parcels you send or receive
- Communications you send to us
2.2 Automatically Collected Information
When you access or use our services, we may automatically collect information about you, including:
- Log information (IP address, browser type, pages visited, etc.)
- Device information (hardware model, operating system, unique device identifiers)
- Location information (with your consent)
- Usage information (how you use our services)
- Cookies and similar technologies
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Comply with legal obligations
4. Sharing of Information
We may share your personal information with:
- Service providers who perform services on our behalf
- Business partners with whom we jointly offer products or services
- Third parties in connection with a business transaction
- Law enforcement or other government officials, as required by law
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing of your personal information
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: engineersparcel@gmail.com
Phone: +91-9525801506
Address: 4th Floor, I2H Building, IIT (ISM), Dhanbad